View All Service Alerts

October 07 4:30 PM

Main Street will be closed from Capitol to 5th Street today starting at 6PM. Buses will not be able to turn on 6th Street and will be taking 3rd Street. No stops will be missed.

4

September 29 4:00 AM

The Stop on Latah and Alpine for the route 4 to the mall is closed and temp stop placed long by the crosswalk light.

September 28 1:00 AM

Starting Monday September 28th, all stops on Idaho and Main for route 8 will be open, except outbound stop at Main & 27th.

September 26 1:00 AM

Starting Saturday September 26th, all stops on Idaho and Main for route 7 will be open, except outbound stop at Main & 27th. Outbound stop at Fairview & Orchard will be closed with temporary stop placed long.

4

September 15 12:00 AM

Stop at Latah & Alpine SWC closed. Temp stop placed just south of Vaughn near Latah Village Apartment complex

9

September 11 4:00 AM

Outbound route 9 State and Pierce Park stop closed, no temp placed due to construction.

9

September 10 4:00 AM

Inbound State and Pierce Park stop closed, no temp placed due to construction.

7

September 10 1:00 AM

Stops on 1st & Idaho and 1st & Bannock will be closed. Please use the bus stop on Main & 1st.

9

September 09 4:00 AM

Inbound route 9 stop on State and 11th is closed, temporary stop placed at State and 12th near side.

Home > Fares & Passes > Umo Card

Umo Card

No app? No problem. The Umo Card is your reloadable, tap-and-go way to ride VRT.

I Have a Card

Already have a Umo Card? You’re ready to roll.

Reload your Umo Card, check your balance, or redeem benefit codes anytime in the Umo Passenger Portal. Load between $5 and $100 — or set up auto-load with your debit or credit card so you’re always ready to ride. When it’s time to ride, just board, tap, and go.

Umo Passenger Portal


Prefer to reload in person? Call 208-345-7433 or stop by a VRT customer service location.

See Locations

  • Keep Your Balance Safe

    Register your card on the Umo Passenger Portal. If your card is lost or stolen, your funds can be transferred to a new card.

    Heads up: Umo Card sales are final, non-transferable, and non-refundable.

  • Pay as You Go

    Don’t know how much you’ll ride? With fare capping, you’ll never pay more than the cost of a pass. Within the day, month, or year, fare capping is automatically applied — no guesswork, no overpaying. Just tap, ride, and let the pass do the math.

I Need a Card

Pick up a Umo Card at any VRT Customer Service window, and you’ll be on your way.

See Locations

Common Questions

  • What is fare capping?

    Fare capping ensures passengers never pay more per day or per month than the amount of an all-day fare in a single day or 31-day fare over a month. Now you never have to worry if you’re paying more than you need to!

    How it works:

    • As you ride, the system automatically deducts fare value from your account for each trip.

    • Once you have paid a total of $2.50 in a standard All-Day (or $4.50 in regional fare), the system will “cap” your fare AND let you ride fare-free for the rest of the day. Whether you ride three times or more that day, you won’t pay more than the cost of an all-day pass!

    • In a calendar month, once you have used $42 in fare (or $90 for regional fare) — which is the cost of a 31-day pass — the system will cap your fare and let you ride fare-free for the rest of the month.

    Fare Capping Diagram

  • Who can use a Umo Card?

    Anyone! The Umo Mobility app and Umo Card are free to use. You pay the same bus fares as always, with no additional taxes or fees.

  • How do I pay for the bus with the Umo Card?

    Every bus is equipped with a Umo validator — it’s super easy to use. As always, have your card ready when the bus approaches.

    Tap the card on the bottom half of the validator and wait for the beep indicating that your fare has been accepted. The light above the validator should also briefly flash green.

    Have questions? Simply ask the bus operator and they will gladly help you get on your way.

  • I use a reduced-fare pass (e.g., Senior, Disabled, Student). How do I obtain this pass in the new system?

    You’ll need to fill out a form to transfer your reduced-fare pass to your Umo account. There are two ways to complete the form needed to access to reduced fare:

    1. Come to Main Street Station, Happy Day Transit Center, or VRT Admin Office in Meridian. Fill out the form and turn it in.

    2. Request the form via email, fill out the form, and email it back to customer service or return it in person at a customer service window.

  • How do I use a single ride? I don’t see a pass option for this.

    Our new system will automatically deduct your fare each time you tap your card on the bus.

    To do a single trip:

    1. Go to the Umo Passenger Portal to load money.

    2. In the “My Wallet” section, click “Buy”

    3. Choose “Stored Value”

    4. Add and purchase a set amount.

    5. With money loaded onto your account, simply use your card when you board the bus for your single trip, and only one-way fare will be deducted.

  • What can I use the Umo Card for?

    Currently, the Umo Card can be used to ride Valley Regional Transit buses. But keep checking back as we will be adding additional modes of transportation in the near future.

  • I’m an employer. Can I pay for my employees’ trips to the office with Umo Cards or the Umo Mobility app?

    Yes! Learn more about VRT City Go group passes here.

Get the app

One app to plan your trip, find your stop, and pay!

Learn More

Plan. Track. Pay.

Umo Mobility App
App Store Google Play

Need Help?

For trip planning, purchasing passes, using the app, and more, we’re here to help.

See Locations

Customer Service 208-345-7433